Cookie Policy

Cookie Policy


Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer. If you would like to learn more about Cookies in general you can visit


When you visit our websites we use cookies. Cookies allow us to identify the computer or device you’re using to access our websites – but we can’t identify you personally. Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online experience available on this website. We also use Cookies to distinguish you from other users of this website, so we can personalise your experience by making this website more relevant to your interests and so we can remember choices you make when you return to visit this website. They are also used to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns.

Most web browsers automatically accept Cookies. Unless you have adjusted your browser settings so that it will refuse Cookies, Cookies will be set when you access this website. You will have been advised when you entered this website that we will collect cookie information, therefore, by using and browsing this website, you consent to Cookies being used in accordance with this Cookie Policy.

If you change your mind after you’ve accepted our cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You’ll then need to change your browser settings to refuse cookies in future.

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects.

You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by changing your internet browser settings.

If you don’t accept cookies, some features of our website won’t work.


Necessary Cookies

Necessary Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Name



Stores the user's cookie consent state for the current domain

Analytical / Performance Cookies

Analytical / Performance Cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie Name



Registers a unique ID that is used to generate statistical data on how the visitor uses the website.


Used by Google Analytics to throttle request rate


Registers a unique ID that is used to generate statistical data on how the visitor uses the website.


Collects anonymous statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.


Used by Piwik Analytics Platform to track page requests from the visitor during the session.


Google uses cookies like NID and SID to help customize ads on Google properties, like Google Search.

Marketing Cookies

Marketing Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie Name



Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.


Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.


Tries to estimate the users' bandwidth on pages with integrated YouTube videos.


Registers a unique ID to keep statistics of what videos from YouTube the user has seen.


We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:

  • Make it possible for you to use our website
  • Show you information and offers that are relevant to you
  • Find out more about how our customers use the site


Your recent searches and shortlisted holidays are recorded using cookies.


We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us when we’re considering future products like flight routes and holidays.


You might see an advert that’s relevant to what you searched for when you last visited our own site. We work with advertising networks who use cookies to collect information on your preferences, meaning we can show adverts tailored to you.

Viking work with third party ad servers and ad networks who serve Viking advertisements on our behalf. Viking will not disclose your personal details to any third parties - for example, all data collected is anonymous and will not contain the name, address, telephone number, email address or IP address.

We also work with a selection of networks. These networks may place anonymous cookies in your browsers so that it can collect browsing data. Such data may be sent to website(s) in their network, and these cookies are collected in the 'visitors' cookie file'.

We also use cookies to enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your online experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.

We use an email delivery and marketing company to send emails. Pixel Tags and Cookies are used in those email messages and at our website to help us measure the effectiveness of our marketing and how visitors use our site. Pixel Tags (sometimes also called “Clear GIFs”) are small graphic files, invisible to the human eye, which allow websites or other online services to track users. Viking and our third-party advertising company uses Pixel Tags in HTML-enabled email to track whether (and when) the recipient opened the message. The data on your use of our site may be linked to the Personal Information you have chosen to share with us when you register.

Most internet browsers automatically accept Cookies. However, you can instruct your browser, by editing its options, to stop accepting Cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our Cookies, your ability to use some features on our site may be impaired. Certain visitors to our site may have previously received targeted promotional materials relative to the site. Viking may share site usage information about such visitors with reputable third parties for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.

We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience.


When you’re on our website, we might interact with you or show you personalised information and offers anonymously. Cookies help us to do this by letting us know how you’re using our website on your particular computer or device, which means we can work out what’s most relevant to you.

Receive our email newsletters? We link information from cookies with your email registration details so we can tailor the information we send you – unless you tell us not to. You’ll be given the chance to opt-out on every email we send you.


You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.


For any questions about this Privacy Policy, our data Processing practices, the cookies or your dealings with the Site or the Services, please contact us at: Viking River Cruises Inc. 5700 Canoga Ave #200, Woodland Hills, CA 91367, USA.


Your use of the Site, the App and/or the Services is deemed acceptance of this Policy. Users who do not agree to the terms set out in this Policy, must not use the Site and the Services.


Viking may update this Cookie Policy at any time, without providing specific notice. Users are encouraged to frequently check this Policy for any changes, and to stay informed about how we use cookies. Users’ continued use of the Site or the Services will be deemed acceptance of any amendments to this Policy.

Last Updated: May 25, 2018

Privacy Policy


The Kitchen Table operated by Viking River Cruises Inc. (“Viking”, “We”, “Our”, or “Us”) is committed to respecting and protecting your privacy. This Privacy Policy (our “Policy”) governs the manners in which Viking collects, uses, maintains and discloses information collected from users (each a “User” of the website offered by Viking, as well as any products, services, features, content and applications offered by Viking (together with Sites, the “Services”). We encourage Users to read this Policy carefully. By visiting the Site and/or using the Services, you are agreeing and consenting to the practices described in this Policy. If you do not agree with all or part of this Policy, or do not wish to be bound by it, you are not authorised to visit the Site and use the Services.

We will only process your personal data in accordance with our policies (and any other information we give to you about how we process your personal data), and in accordance with the Data Protection Legislation.

In this Privacy Policy, the terms “Personal Data”, “Data Controller”, “Data Processor” each have a special meaning that is set by legislation (the “Data Protection Legislation”). The Data Protection Legislation is: the Data Protection Act 1998 or, from the data it comes into force in the United Kingdom, the EU General Data Protection Regulation (2016/679).


For the purposes of the Site, the data controller in relation to your personal data is Viking River Cruises Inc. 5700 Canoga Ave #200, Woodland Hills, CA 91367, USA. Full contact details are provided below. The data controller is a legal terms used in the Data Protection Act 1998 (the “Act”) to signify the person who controls what do do with any given personal information.


For the purposes of this Policy:

“Personal Data” means information about an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity; and “Processing” means the collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, or any other use, of Personal Data.

We may collect Users’ Personal Data, and further Process those Personal Data, as set out below. Third parties may also provide Viking with Personal Data about Users. Such Personal Data will be Processed in accordance with this Policy.


Viking may collect Personal Data from Users or their devices when they: visit any Services, register to use any Services, use any Services, contact us by mail, email or any other means; or otherwise interact with us.

When a User visits the Site, their devices and browsers will automatically disclose certain information. The disclosed information may include a User’s browser characteristics, IP address, device operating system, language settings, dates and times of connecting to the Site and other technical communications information. Some of this information may constitute Personal Data. Viking may also collect information about your online activities over time and across third party websites or services.

Viking may further collect any content that Users submit via the Site. Some of our services, may collect geolocation data. You may stop sharing this information by adjusting the location services’ settings of your mobile device.

We may receive a confirmation when you open an email from us.

We may collect statistical information about the use of the Services by unregistered and registered users. Some of this information is derived from Personal Data.

Users may refuse to supply Personal Data when using the Site and/or the Services, but doing so may prevent them from accessing the Services or certain features of the Services.

Viking may receive Personal Data about third parties from Users (for example, if third parties are identified in any communications sent from Users to Viking). Whenever Users make any such disclosures, Users must ensure that any affected third parties have consented to: (i) the disclosure of their Personal Data to Viking; and (ii) Viking’s further Processing of those Personal Data in accordance with this Policy. If Users cannot obtain such consent, Users must refrain from communicating the Personal Data of third parties to Viking.


Viking may Process Users’ Personal Data for the following purposes:

  • to display the content of the Site and the Services and any customisations selected by the User;
  • to support, enhance and improve the Site, the Services and our customer service;
  • to verify the User’s identity;
  • to respond to Users’ service requests and support needs;
  • on an aggregate basis, to understand how Users collectively use the features of the Site and the Services;
  • to administer content, promotions, surveys or other features of the Site and the Services;
  • to show and send Users information and content relevant to their interests, for the purposes of lead generation;
  • to send Users communications regarding administration of their accounts and the features of the Site or the Services;
  • to notify Users of changes to the Site or the Services;
  • to perform data analyses and other Processing (including trend analysis and financial analysis);
  • to give effect to the User’s legal rights;
  • to share interests and other relevant information between Users;
  • to protect against fraud, identity theft, and other unlawful activity;
  • to exercise legal rights or defend legal claims;
  • to comply with applicable laws and regulations, relevant industry standards and our policies; and
  • in any other way that we notify to Users at the time of collection of their Personal Data.


We may make use of Processing facilities belonging to members of our corporate group located in jurisdictions other than the jurisdiction in which a User’s Personal Data was originally collected. In particular, some content and features of the Site and Services are provided by means of servers located outside the European Economic Area (“EEA”) (including, but not limited to, servers located in the United States of America). The Personal Data of all Users may be transferred to, and Processed using, those servers or other Processing facilities, as part of the operation of the Site and Services. These transfers are necessary in order to provide the Services to Users in accordance with the Services’ Terms of Use. By providing Personal Data to Viking, or by using the Site or the Services Users transfer, and agree to the transfer of, their Personal Data to locations outside the EEA. If Users would prefer their Personal Data not to be transferred to locations outside the EEA, Users should not use the Site and the Services and not provide any Personal Data to Viking.


Viking is committed to processing Users’ Personal Data securely. We adopt appropriate data Processing practices, and appropriate technical and organisational security measures, to protect against unauthorised access, alteration, disclosure or destruction of Personal Data. Users are responsible for keeping their access credentials for the Services safe and confidential. Users should notify Viking promptly if they become aware of any misuse of their access credentials, and immediately change their passwords. We provide a SSL secured communication channel, and all data transferred using this channel are encrypted and protected with appropriate digital signatures. However, Users should be aware that the Internet is not a secure environment for Personal Data. We cannot provide absolute assurances that Users’ Personal Data will be secure during transmission across the Internet. Any such transmission is entirely at Users’ own risk.


Viking may disclose Users’ Personal Data to third parties in the following circumstances:

  • We may share Users’ Personal Data with recipients within our corporate group, for the purposes of operating our business, operating the Site or the Services, for the purposes of lead generation, or otherwise for the purposes set out in this Policy.
  • We may share Users’ Personal Data with recipients outside our corporate group, for the purposes of operating our business, operating the Site or the Services for the purposes of lead generation, or otherwise for the purposes set out in this Policy.
  • We may use third party service providers to help us operate our business, the Site or the Services or to administer activities on our behalf, such as sending out newsletters or we may share Users’ Personal Data with these third parties for the purposes set out in this Policy.
  • We may share generic aggregated demographic information with our business partners, trusted affiliates and advertisers for the purposes outlined in this Policy. While we make all reasonable efforts to ensure that such information is anonymized, it is possible that Users’ Personal Data may be disclosed.
  • Subject to obtaining appropriate consent, we may share Users’ Personal Data with our third party marketing partners, for direct marketing purposes. Users may withdraw their consent at any time, or object on legitimate grounds at any time to the Processing of their Personal Data, by contacting us via the Site or by using the contact information provided in this Policy. We will apply Users’ contact preferences going forward.
  • If we sell, merge or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, liquidation or other restructuring), we may disclose Users’ Personal Data to the prospective seller or buyer, or their representatives, provided that we have first taken reasonable steps to ensure the security and confidentiality of such information.
  • We also may disclose Users’ Personal Data: (i) in connection with any legal proceedings, or otherwise for the purposes of establishing, exercising or defending any legal rights; (ii) if required by applicable law, regulation or legal process; (iii) in response to requests by government agencies and law enforcement authorities; (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or material financial loss; or (v) for the purposes of investigating actual or alleged unlawful activity.


Users may find hyperlinks or other content on the Services that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by third party websites linked to or from the Site or Services. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Site, is subject to that website’s own terms and policies.


From time to time, we, or our service providers, may contact Users via email or other electronic means, to provide information relating to products or services that may be of interest to those Users. If any User wishes to unsubscribe from receiving future communications, we include detailed unsubscribe instructions in each such communication. Alternatively, the User may use the unsubscribe features provided through the Services respectively. Please note that, in the event that a User unsubscribes from receiving communications relating to marketing or advertising, we may nevertheless continue to contact the User for the purposes of account administration, or as required by law.


It is the responsibility of each User to ensure that their Personal Data held by Viking is complete, accurate and up-to-date. Subject to applicable law, users may have the right to access their Personal Data held by Viking, correct any errors in those Personal Data, object on legitimate grounds to the Processing of those Personal Data, and/or request the deletion of those Personal Data. These rights may be exercised by sending a request to .


We will only retain Users’ Personal Data for as long as we require those Personal Data in connection with the purposes set out in this Privacy Policy. We may also be required to retain Personal Data for additional periods of time, for example, where required by applicable laws or regulations.


For any questions or comments about this Privacy Policy, our data Processing practices, the cookies or your dealings with the Site, the App or the Services, please contact us at: Viking River Cruises Inc. 5700 Canoga Ave #200, Woodland Hills, CA 91367, USA.


Your use of the Site and/or the Services is deemed acceptance of this Policy. Users who do not agree to the terms set out in this Policy, must not use the Site and the Services. By using the Services or accessing the Site, you consent to the collection, storage, and processing of information under U.S. laws and as provide by this Privacy Policy.


Viking may update this Privacy Policy at any time, without providing specific notice. Users are encouraged to frequently check this Policy for any changes, and to stay informed about how we are helping to protect the Personal Data we Process. Users’ continued use of the Site or the Services will be deemed acceptance of any amendments to this Policy.

Last Updated: May 25, 2018